Blog Post

Connecting with Clients: Leveraging Technology in British Columbia’s Settlement Services (webinar recording)

By: Marco Campana
March 26, 2021

This 2014 webinar, facilitated by Jim Brennan from MISA of North Vancouver Island and covered three topic areas related to using technology in settlement services:

  1. How does one utilize technology in client centered service delivery? In other words, what should a model that focuses on human development and utilizes technology as a tool look like?
  2. What tools and resources exist that Settlement Service providers can use to engage and connect with new immigrants?
  3. How connecting online is a core competency that is needed to keep connected, overcome isolation and to become settled in Canada.

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