This 2014 webinar, facilitated by Jim Brennan from MISA of North Vancouver Island and covered three topic areas related to using technology in settlement services:
How does one utilize technology in client centered service delivery? In other words, what should a model that focuses on human development and utilizes technology as a tool look like?
What tools and resources exist that Settlement Service providers can use to engage and connect with new immigrants?
How connecting online is a core competency that is needed to keep connected, overcome isolation and to become settled in Canada.
