In June 2022 I presented at a workshop for the CERC Virtual Bridge project: "This research project aims to analyze the potential for Service Provider Organizations (SPOs) to deliver settlement services through social media channels and applications, and to equip SPOs with the knowledge and capabilities that will enable them to increase their digital support to newcomers."
The session focused on Content Creation and Strategy Building. My presentation was about Building Your Online and Social Media Strategy. The video below is of the entire event. It's queued up to start at my presentation, but check out the entire agenda to see other interesting sessions, presentations and discussions.
Session Presentation Slides
Session handouts