How do Newcomers perceive and experience virtual care?
Published on: January 24, 2025
You've seen Dr. Ibukun Abejirinde's work on compassionate virtual care on this site in the past. Her work on how digital transformation can advance health care access and health equity for marginalized groups is essentially connected to our work in settlement. I wanted to share some of that work in more detail.
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AI in Practice – Turning Challenges into Opportunities (webinar recording)
Published on: December 15, 2024
An ARAISA and ISANS collaboration, this November 2024 webinar is part of a series of webinars to address the dynamic and evolving subject of integrating AI in our sector. This session explores how AI tools can enhance language education in your instructional practice.
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Assessing Your Clients' Digital Access, Literacy and Comfort - Questions You Can Use
Published on: September 19, 2024
Are you asking your clients about their digital access, literacy, and comfort as part of your intake or assessment processes? You should be. Here are some questions you can and should add to your intake and assessment flow to help you understand your clients and make better technology decisions.
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Confluence: Bridging the Gap between Technology and Resettlement (conference recording)
Published on: September 17, 2024
Switchboard, a one-stop resource hub for refugee service providers in the United States, and the University of Utah recently ran Confluence, a conference to provide participants with valuable insights into co-creation design methodology, innovative approaches to virtual case management using Artificial Intelligence, and ideas for developing cross-industry partnerships to create sustainable, innovative solutions that improve outcomes for newcomers.
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Ibukun Abejirinde and Nancy Clark on compassion and virtual care for Newcomers and Refugees
Published on: August 19, 2024
In this Technology in Human Services podcast episode I was joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.
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Migration Disrupted Conference 2024 (webinar recording)
Published on: June 14, 2024
This May 2024 Canada Excellence Research Chair (CERC) in Migration and Integration conference brought together an interdisciplinary and inter-sectoral group of researchers and leaders from Canadian and international civil society, business and government to reflect on the implications of the rapid development of advanced digital technologies (ADTs) for migrant integration in Canada and around the world.
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Bridging Digital inclusion - Josoor conference - presentation
Published on: May 22, 2024
I originally presented this at the Arab Community Centre of Toronto's Josoor Project Conference in March 2024: "Digital Inclusion: From Research to Application - Opportunities, Challenges and Strategies." You can view the video as well as read my full remarks in text.
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Creating mobile-friendly PDF documents that are actually readable
Published on: May 16, 2024
Your audiences are increasingly reading your reports and PDF documents on mobile devices. You should want them to be as readable and accessible as possible on smartphones as they are on devices with larger screens. I've posted a number of publications on my site recently that are not at all mobile-friendly. Don't make that mistake. So here are some tips to keep in mind to ensure that the people you want to read your documents can and will.
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Exploring Online Service Delivery: Principles and Practices (webinar recording)
Published on: April 30, 2024
This 2019 AMSSA webinar focused on helping LINC teams understand the benefits and multiple approaches to online learning, as well as stay current on research and available supports. Presenters focused on the opportunities and barriers to using online and blended delivery for language training and address digital literacy, equity and access.
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