Category: digital literacy

Two years ago I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group. We asked the question: How do I know my transition to virtual service delivery is effective? It was a great discussion with many resources shared. This year I'm happy to share a better answer.

How can we move past paralysis and anxiety to joy and innovation when it comes to cybersecurity in the nonprofit sector? In this conversation, Jason Shim (CCNDR) and Omar Yaqub (IslamicFamily) explore a model cybersecurity policy for nonprofits and share practical steps you can implement to support your team.

I was watching a video about Apple’s new Vision Pro, their Virtual Reality headset. The video talked about questions you might typically ask when creating a new product or technology. Specifically, what problem is this product trying to solve? Combined with tech stewardship questions such as can we build the solution, should we build it, how do we do it responsibly, I thought it would be useful to go through these questions when it comes to technology and the Immigrant and Refugee-serving sector.

In this useful overview, WholeWhale, a U.S.-based a certified B Corp digital agency that leverages web data and technology to increase impact, provides a number of practical tools you can start investigating and using in your work.

Being ready for digital maturity, hybrid services, service evaluation, and the growth of AI tools and processes means understanding your organization's state of data maturity. The UK-based Data Maturity Framework by DataKind and Data Orchard is a self-assessment tool to help charities better understand and alleviate the challenges of incorporating data into their efforts.

Digital transformation remains a daunting process. And it's been recently compounded with the AI tipping point. AI is now something on everyone's radar because of the rise of Generative AI, highlighted by ChatGPT and resulting massive investments and accelerated timelines releasing competitor products and technologies. I'm sharing some interesting resources I thought you might find useful.

If your organization handles personally identifiable information of any kind, you have likely heard of a Privacy Impact Assessment (PIA) – a risk assessment framework used to identify and mitigate privacy risks. But do you know who needs to complete one, and who needs a PIA to avoid serious damage to their organization? This May 2022 HelpSeeker session has useful information for you.

Artificial Intelligence (AI) tools can be helpful when used well, but they are dangerous when used irresponsibly. AI ethics is the field that aims to understand and manage the opportunities and risks of using AI. This April 2023 talk by Ravit Dotan introduces the audience to prominent AI risks, the current state of AI ethics, the landscape of AI regulation worldwide, and what organizations should do to develop and use AI responsibly.

In this December 2022 TechSoup webinar, nonprofits shared how they use QuestionPro to collect data as well as how they are using those results in their daily decision-making.