Category: digital literacy - sector research

Watch the final presentations from the top 10 semi-finalist teams of the Migration Data Challenge 2025 from the Bridging Divides program at TMU. This was a first-of-its-kind competition in Canada that invited undergraduate and graduate students from across the country to turn raw migration data into meaningful, real-world insight.

This April 2025 DigitalLIFT session provides an immersive experience that sheds light on the profound challenges faced by individuals with limited access to technology. The Digital Divide Simulation, presented by KC Digital Drive, invites participants to step into the shoes of those navigating an analog life in our digital world.

This March 2025 Concordia University session brings together scholars from different fields to critically examine AI governance, gender-based violence, and algorithmic power—before shifting toward degrowth, digital commons, and pluriversal approaches to technology.

In this May 2024 KT Canada session, Dr. Khara Sauro provides an overview of the barriers and facilitators to implementing AI-based tools in healthcare, the differences and similarities between implementing AI-based tools and other interventions, and implementation strategies for AI-based tools based on identified barriers and facilitators.

This AlphaPlus session on November 19, 2024 provided Ontario instructors and guests exploring the policies, ethics and practices in Literacy and Basic Skills (LBS).

The Switchboard Confluence event in June 2025 brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. Participants shared practical tools, techniques, and examples of how ethical and affordable technologies can address current resettlement challenges, with an emphasis on reaching and serving clients who are not located in proximity to services and resources.

It's true that I often write about the upside of using technology in Settlement work. I do focus heavily on ethical issues and safeguards in my writing. Perhaps I don't spend enough time sharing useful resources to help guide us in these areas. Especially resources that take a deep dive into the underbelly of the tech world to remind us that we need to be creating not just consuming technology in our work. Tactical Tech is an organization whose work you should be aware of and following. This essay is part of their Digitized Divides series, a multi-part series about technology and crisis.

Migration is an increasingly digitized process, from visa applications to credential recognition and social services. That means access to digital tools alone is not enough — what also matters is the ability to effectively navigate complex digital systems. aChanges to immigration policies can often leave migrants confused about what their rights are and the opportunities available to them. This confusion can damage Canada’s image as a country welcoming to immigrants.

While Artificial Intelligence (AI) is a significant aspect of how we look at digital transformation in the sector right now, too much of our focus is on AI. In this piece, I'm offering an AI-generated summary of 30 webinars (yes, 30) conducted over the past 4-5 years. The cover a broad scope of digital transformation within the settlement and immigrant-serving sector.