Objectives for Ensuring High-Quality and Inclusive Settlement Services
High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.
Mobilizing Knowledge in the Immigrant and Refugee-serving Sector
Mobilizing knowledge means that all SPOs are funded, supported, and encouraged to participate in formal and informal information sharing mechanisms to build, share, and replicate sector knowledge.
Enabling Innovation in the Immigrant and Refugee-serving Sector
Enabling innovation means that Service Provider Organizations' (SPOs’) skills, commitment, and desire to innovate are supported with a shared innovation mindset, enhanced data skills and use, and continued funding.
Strengthening the Immigrant and Refugee-serving Sector's Hybrid Service Environment
Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.