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The promise of technology in Newcomer Settlement Services - looking back over the past few years
Published on: July 4, 2025
While Artificial Intelligence (AI) is a significant aspect of how we look at digital transformation in the sector right now, too much of our focus is on AI. In this piece, I'm offering an AI-generated summary of 30 webinars (yes, 30) conducted over the past 4-5 years. The cover a broad scope of digital transformation within the settlement and immigrant-serving sector.
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Digital Transformation in the Settlement Sector – Past, Present and Possible Futures (webinar recording)
Published on: February 1, 2025
Presented at the 2024 Pathways to Prosperity conference, this session explored where we’ve been and where we are going when it comes to digital transformation in the settlement sector, as well as emerging and promising digital practices in service provision.
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Working Smarter: Effective Material Production & Tailoring EAL Instruction to Individual Needs (webinar recording)
Published on: February 1, 2025
Tailoring instruction to meet the individual needs of EAL learners can be a complex task, particularly in LINC classes where students have diverse backgrounds, language levels, and learning styles. This session introduces participants to Roshi, a cutting-edge AI platform designed to support educators in creating and adapting materials with ease.
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Advanced digital technologies and settlement work (webinar recording)
Published on: December 27, 2024
In this December 2024 Wellesley Institute Community Knowledge Program webinar, panelists discussed their current projects in settlement work and how advanced digital technologies are currently being used to support newcomers to Canada.
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AI in Practice – Turning Challenges into Opportunities (webinar recording)
Published on: December 15, 2024
An ARAISA and ISANS collaboration, this November 2024 webinar is part of a series of webinars to address the dynamic and evolving subject of integrating AI in our sector. This session explores how AI tools can enhance language education in your instructional practice.
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Tools & Rules: AI for Innovative Language Instruction, Guidelines for Instructors, and Ethical Considerations (webinar recording)
Published on: November 2, 2024
An ARAISA and ISANS collaboration, this October 2024 webinar is part of a series of webinars to address the dynamic and evolving subject of integrating AI in our sector. This session explores creative and practical uses of popular AI-driven educational tools that simplify planning and materials creation for instructors.
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“FASTER”: Federal Guidelines, Considerations and Practical Examples of AI’s Emergence in the Settlement Sector (webinar recording)
Published on: November 2, 2024
An ARAISA and ISANS collaboration, this September 2024 webinar is part of a series of webinars to address the dynamic and evolving subject of integrating AI in our sector. This session introduces the government’s “FASTER” approach, highlighting the importance of evaluating risks associated with AI tools as well as highlighting the innovative approaches currently in use amongst colleagues.
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Local experiences of using Artificial Intelligence (AI) (webinar recording)
Published on: September 21, 2024
This is the fourth session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Fernando Vitorino, Vice President, Information and Communication Technology Solutions & Services, Achēv and Aimee Holmes, Vice President, Data Strategy & Digital Solutions, presented their experiences of integrating AI into program and service delivery.
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Role of Generative AI in supporting newcomers (webinar recording)
Published on: September 21, 2024
This is the third session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Isar Nejadgholi, a Senior Research Scientist at the National Research Council Canada, provides an overview of her research into the potential applications of AI in the settlement sector.
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