Category: Digital Inclusion

Canada recently completed an online consultation about our country's AI strategy. There has been much criticism that the AI task force that was created is overly representative of the tech industry and not representative enough of Canadian society. Here are a few interesting and thoughtful submissions you should be aware of that try to address this fatal flaw in our government's strategy.

This conversation explores how nonprofit organizations can adopt and collaborate with generative artificial intelligence (AI) to enhance their work while preserving human judgment. Beth Kanter frames AI as a translator and thought partner that can free staff from repetitive tasks, deepen learning, and improve stakeholder relationships.

This October 2025 panel focused on impacts of AI and false responders on online data collection. Learn how researchers are navigating false responders and bots as hostilities rise against 2SLGBTQIA+ communities.

These recordings are from the Toronto Public Library's October 2025 Digital Expo - Bridging the AI Divide. This event brought together industry leaders and local agencies to discuss responsible technology use, privacy and online safety, digital citizenship and innovation in the age of AI.

This August 2023 AI for Education session explores the transformative potential of artificial intelligence in closing the digital divide. In this webinar, we explored how AI technologies can be harnessed to work towards equitable access to education, resources, and opportunities for all students, regardless of their socio-economic backgrounds and current engagement in school.

In this May 2024 KT Canada session, Dr. Khara Sauro provides an overview of the barriers and facilitators to implementing AI-based tools in healthcare, the differences and similarities between implementing AI-based tools and other interventions, and implementation strategies for AI-based tools based on identified barriers and facilitators.

This AlphaPlus session on November 19, 2024 provided Ontario instructors and guests exploring the policies, ethics and practices in Literacy and Basic Skills (LBS).

The Switchboard Confluence event in June 2025 brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. Participants shared practical tools, techniques, and examples of how ethical and affordable technologies can address current resettlement challenges, with an emphasis on reaching and serving clients who are not located in proximity to services and resources.

While Artificial Intelligence (AI) is a significant aspect of how we look at digital transformation in the sector right now, too much of our focus is on AI. In this piece, I'm offering an AI-generated summary of 30 webinars (yes, 30) conducted over the past 4-5 years. The cover a broad scope of digital transformation within the settlement and immigrant-serving sector.