Category: 

Volunteer Engagement Within the Digital Settlement Context (webinar recording)
Published on: April 30, 2024
This 2021 Pathways to Prosperity conference workshop asked As we consider what is normal in a post-pandemic world, what have we learned about the long-term effectiveness of our adaptations, and for whom? What kind of social support can volunteers provide to help with this transition?
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Transitioning to a Hybrid Service Delivery Future (webinar recording)
Published on: April 30, 2024
This 2022 webinar from the Toronto South Local Immigration Partnership’s Newcomer Services Collaboration Working Group focuses on programs that have shifted to hybrid delivery, promising practices, and new and specialized functions on popular virtual platforms such as Zoom, Discord, and WhatsApp.
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Hybrid Service Delivery: Digital Transformation in the Settlement and Integration Sector (webinar recording)
Published on: December 6, 2023
This session was part of AMSSA's 2023 BC/Yukon Summit: Collectively Envisioning the Future of Settlement and Integration. Panelists discussed how a hybrid in-person/digital service delivery model can help organizations in the settlement and integration sector to create accessible, flexible and more choices for clients to access the services that they need. Knowing and understanding what is needed for digital transformation in the settlement and Integration sector would help the organizations in the sector to move towards the future of digitization of the sector.
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2023 Settlement Outcomes Report
Published on: November 10, 2023
Following the first Settlement Outcomes Highlights Report published in 2021, this report represents the second publication by Immigration, Refugees and Citizenship Canada (IRCC) that provides a high-level analysis and summary of the newcomer settlement experience for clients of IRCC’s Settlement Program.
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Settlement Services during COVID-19: IRCC's 2020 data on the pivot of service providers to virtual service delivery (webinar recording)
Published on: March 25, 2023
IRCC presented the findings from this sector survey at the March 2021 Metropolis conference. They have never released a report of their findings other than in this and maybe a couple of other presentations. And it's useful information for the sector as well as data for those also doing related sector research.
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Digital transformation in Ontario's Literacy and Basic Skills (LBS) sector
Published on: June 5, 2022
Recently, AlphPlus has gone through a similar process of looking into the future of hybrid and digital service delivery in Ontario's Literacy and Basic Skills sector. It is worth highlighting their consultation and final reports. What aligns as well as differs with findings in our sector should be of interest to review.
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Digital transformation in the immigrant and refugee-serving sector - the discussion continues
Published on: March 26, 2022
In this 2022 Pre-Arrival Virtual Conference follow-up I wanted to be a bit more practical. Still future focused, but perhaps more narrowly now. The practical future window I’m focused on today is about 2 years. From now until the next national Call for Proposals. Still looking at what our sector can aspire to. But more practical.
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Newcomer Navigation from Coast to Coast during a Dual Pandemic: Key Findings from a Pan Canadian (webinar recording)
Published on: January 30, 2022
In this November 2021 Pathways to Prosperity Canada conference session presenters from the National Newcomer Navigation Network (N4) presented findings from their report seeking to better understand organizations' experiences as they supported newcomers navigating health and social services.
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The Powerful Role of Social Media in Resettlement (webinar recording)
Published on: January 30, 2022
In this November 2021 Pathways to Prosperity Canada conference session presenters discussed the question: What is the role of social media in resettlement?
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