Category: Digital Inclusion - digital literacy

I like to go through Settlement-related conference program agendas for conferences I’m not attending to see what might be of interest from a digital perspective. This year’s Metropolis Conference does not disappoint. Hopefully, at least the slides from these presentations, discussion notes, summaries, as well as reports mentioned will make it on the Metropolis conference platform or be shared publicly at some point. Here are some of interest.

In this February 2026 TechSoup Canada webinar, presenters unpack what data sovereignty and digital autonomy really mean for Canadian nonprofits—and why “data stored in Canada” is not the same as being safely under Canadian law.

In this February 2026 AI for Social Impact Gathering, Mark Abbott (Engineering Change Lab Canada + Tech Stewardship at MaRS) shares how civil society can build stewardship capacity: practical habits, governance instincts, and cultural norms that keep people and communities in the loop as AI becomes embedded into everyday work.

I work at the intersection of health and immigrant and refugee settlement now. To be completely honest, I thought the healthcare sector was much further along when it comes to digital transformation. Turns out, not really. At least, not in the comprehensive and sectoral way I thought they might be. They're a regulated sector, with strict laws and regulations when it comes to Personal Health Information (PHI), so they have to be even more thoughtful about how they approach tech and people. Other than that, there are as many questions, concerns, discussions, innovations, ideas, curiousity, and uncertainty as anywhere else.

OK, I haven't posted here for some time, and I don't tend to write personal reflections here, mainly snide comments on other content. I thought I would write out some thoughts about running a site like this on the side of my desk, now as a sector worker rather than as a consultant.

This November 2025 P2P Conference plenary explores change drivers, focusing on how emerging technologies are influencing, and will continue to influence, immigration and settlement in Canada. The session looked at advances in AI and digital tools and their impact on: immigration decision-making and processes, the way in which information is accessed and used, and the delivery of services to newcomers.

In this November 2025 P2P Conference presentation, panelists asked: How confident are you that your services truly meet client needs? They introduced tools to evaluate service quality, measure client satisfaction, and support evidence-based decisions.

In this November 2025 P2P conference session, presenters discussed how the labour market is undergoing multifaceted transformations driven by processes of digitalization, with profound implications for the professional trajectories of immigrants.

This November 2025 P2P Conference presentation provides an overview of how AI is rapidly transforming how work is organized and who benefits from new opportunities. This session explores the impact of AI on newcomers and equity-deserving workers, using national labour market data to identify which groups are most affected by automation and digital task change.