Category: digital literacy

This NetHope event explored data from the report, key themes and takeaways for INGO leaders, digital teams and stakeholders in the donor and policy ecosystem. Presenters shared their reflections on cybersecurity challenges and discussed steps needed to address the growing challenge facing digital humanitarian and development actors.

Two years ago I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group. We asked the question: How do I know my transition to virtual service delivery is effective? It was a great discussion with many resources shared. This year I'm happy to share a better answer.

I recently attended an IRCC consultation focused on “Client Service Excellence.” The background paper they shared referenced below is here (and embedded down below). I haven't been asked to not share it, so I'm sharing it here with my thoughts.

In this post I'm providing some background information about how the evaluation toolkit was created and why you should connect with the WESO team soon to learn more about and implement it in your organization.

How can we move past paralysis and anxiety to joy and innovation when it comes to cybersecurity in the nonprofit sector? In this conversation, Jason Shim (CCNDR) and Omar Yaqub (IslamicFamily) explore a model cybersecurity policy for nonprofits and share practical steps you can implement to support your team.

I realized that while many of the articles, research reports, and Good Ideas I share in the newsletter lead back here, not all do. And, maybe having weekly summary of posts on this site might make sense. Granted, it only took me 92 editions of my newsletter to realize that, but such is life. From now on I'm going to post my newsletters here. I hope you find it useful.

I was watching a video about Apple’s new Vision Pro, their Virtual Reality headset. The video talked about questions you might typically ask when creating a new product or technology. Specifically, what problem is this product trying to solve? Combined with tech stewardship questions such as can we build the solution, should we build it, how do we do it responsibly, I thought it would be useful to go through these questions when it comes to technology and the Immigrant and Refugee-serving sector.

Being ready for digital maturity, hybrid services, service evaluation, and the growth of AI tools and processes means understanding your organization's state of data maturity. The UK-based Data Maturity Framework by DataKind and Data Orchard is a self-assessment tool to help charities better understand and alleviate the challenges of incorporating data into their efforts.

Digital transformation remains a daunting process. And it's been recently compounded with the AI tipping point. AI is now something on everyone's radar because of the rise of Generative AI, highlighted by ChatGPT and resulting massive investments and accelerated timelines releasing competitor products and technologies. I'm sharing some interesting resources I thought you might find useful.