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In this March 29, 2021 AMSSA Lecture: Settlement Sector and Technology, we discussed themes from the Task Group’s findings.

Ongoing professional development, training, and learning is essential in our sector. There isn't enough consistent, ongoing, funded, and baseline training that occurs. For many, it's a task that individual workers must take on and maintain. That learning can take place formally, through courses, webinars, workshops, conferences, etc. It can also take place informally (or formally) in Communities of Practice. Here are some learning spaces that are specific to the sector, where both formal and informal learning takes place.

What can be done to ensure low-income households can secure needed digital resources and reliable internet connectivity to excel during this trying time? What policy solutions can help enhance low-income communities’ access to quality internet?

This Language Advocacy Day panel focused on promising practices and lessons learned during the past year, including gaps and unaddressed issues, as well as the creation and distribution of effective multilingual information.

At the recent Metropolis conference, I was invited by World Education Services (WES) to participate on a panel looking at knowledge mobilization and knowledge management in the immigrant and refugee-serving sector. This panel highlighted the value of knowledge management and mobilization for informed decision-making within the settlement sector. Panelists discussed ways to balance knowledge mobilization while mitigating information fatigue, particularly as the pandemic has led to increased digital communication.

The coronavirus pandemic has illuminated the alarming digital divide in Canada. What needs to change? What type of funding will it take, and how can the philanthropic sector, business, and leaders in our communities, step up to close the digital divide?

At a time when public health information getting into the hands of the many is important, this seems useful, right? Here's the thing. Google translate, and other machine translation services simply don't cut it. You know what does cut it? Effort. Investment. Community involvement.

February 22-28, 2021, was cybersecurity week in Scotland. There were many interesting events and knowledge sharing resources. Among them, the Scottish Council for Voluntary Organisations (SCVO) ran a number of nonprofit-focused workshops.

This survey provides a snapshot of the Canadian immigrant and refugee-serving sector at during the first month of working remotely as a result of COVID-19. It looks at what is working, sector challenges and concerns and sector successes and failures from both the front-line and management perspective.