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The Future Skills Centre has funded 64 innovation projects which explore ways evolving or emerging sectors and technologies can support workers displaced from socio-economic shocks as well as strengthening the economy of tomorrow. Among those projects are a number that focus on immigrant and refugee-serving organizations, or newcomers.

This session focused on how cutting-edge technology has the potential to support and enhance current models of service delivery through automation and the application of solid data analysis. Presenters shared current and practical applications of AI and other technology innovations in the sector.

The future of work is a huge topic. For the immigrant and refugee-serving sector, I thought it would be useful to pull together projects, reports, surveys, and sector-specific professional development opportunities.

I spoke with Laura to talk about her work bringing social innovation culture into her organization, as well as how DIVERSECity has been able to pivot remotely. We talk about what all of that has meant for the kind of community work that they do and how it relates to newcomer and community engagement as well.

This case study examines how the hackathon as an instrument can aid  settlement sectors and governments in fostering non-profit innovation to rethinking the trajectory of taking solutions to scale.

The question of how ICT can be deployed for refugees’ integration is difficult one to answer. This panel looked at how the knowledge accumulated by the IS community can be leveraged to design targeted technological solutions to tackle this crisis and avoid the potential risks associated with it.

This paper presents findings from a qualitative interview study with Syrian refugees who settled in Vienna, Austria.

I read an interesting article recently from the Ontario College of Social Work that discussed "cultural humility" as an essential skill for Social Workers to acknowledge, achieve, and continue to develop throughout their careers.

When it comes to looking at technology to serve clients in the immigrant and refugee-serving sector the conversation, and literature, spans almost two decades. This is a chronology of these conversations and related literature.