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In this report authors document the evidence on digital leisure in the forced displacement context, highlighting issues unique to it. They outline the main uses and potential benefits of digital leisure in refugee contexts.

In this report authors document the evidence on digital leisure in the forced displacement context, highlighting issues unique to that context. This report is a continuation of the desk review, and provides evidence from fieldwork carried out in two refugee shelters in the city of Boa Vista, Brazil – Rondon III and September 13 – at the end of 2021. The report focuses on the main uses and potential benefits of digital leisure in refugee contexts.

In this episode of the Technology and Human Services podcast I’m speaking with Sampada Kukade from Skills for Change, a Toronto based settlement and employment organization that is no stranger to technology innovation. However, what you’ll find in this conversation, and what I find infinitely useful is that even organizations who are large and growing such as Skills for Change still need support in their digital transformation. And as part of their support, Skills for Change joined a pilot project called Charity Growth Academy run by CanadaHelps, which has been providing organizations, nonprofits, specifically, and charities with support around their digital transformation.

In this newsletter update I provide links to a number of upcoming events related to digital transformation, along with tech-related news and reports, and some immigration and diversity-related stories.

The next IRCC national call for proposals is coming. It might be later this year. It might be next year. Funding could roll out as soon as 2024. It might be in 2025. I'm starting to hear rumblings of sector consultations. This call for proposals is crucial. It will indicate how serious IRCC is about sector digital transformation and hybrid services. So what we can we learn from past consultations?

This article draws on PeaceGeeks’ tech expertise and 6+ years developing and scaling Arrival Advisor (AA), an award-winning, multilingual mobile app that provides newcomers to Canada with recommended information and services tailored specifically to their needs, circumstances, and immigration status, to offer lessons learned, recommendations and potential risks for the sector and its main funder to consider at this time of rapid digital transformation.

This article makes a case for understanding the experience and needs of immigrants and refugees with using virtual care in relation to its ability to deliver compassionate care—that is, characterized by trust, dignity, positive patient-provider relationship, empathy, and respect. Authors propose using intersectionality as a framework for this inquiry. By understanding if and how immigrants and refugees experience virtual care through a compassionate lens, we can ensure that their perspectives and needs influence how we design systems of care.

I’m always inspired when I chat with folks in the sector, but this Metropolis Conference session reminded me of the incredible wisdom, knowledge, and passion that exists if we just ask! I'm sharing what we did and what we learned here to try to keep the conversation going.

This presentation by Dr. Turin Chowdhury focuses on addressing Digital Equity in Calgary. His presentation provides you with a solid foundation on digital inclusion, such as key barriers to inclusion, dynamics impacting inclusion, how digital inequity impacts different groups in society, and a roadmap for action towards digital equity/inclusion. His presentation is followed by Rob Wiles, Issues Strategist, Calgary Neighbourhoods, from the City of Calgary.