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In this December 2018 video I thought out loud about the future of immigrant/refugee settlement work, but really human service more broadly. We've learned a lot since then. Experienced a lot. I thought it would be interesting to reshare this 2018 reflection now to see where we're at. And not much has changed.

In this January 2024 webinar, the National Digital Inclusion Alliance (NDIA) brought their community together to host an AI and digital inclusion discussion. Topics included an overview of AI, generative AI, use cases for generative AI, risks and considerations, and resources to continue to educate yourself.

Standards for Technology in Social Work Practice was issued to address the intersections of professional social work practice and technology. While a U.S. document, it is very applicable to the Canadian context, including the work Immigrant and Refugee-serving organizations do.

The purpose of this conceptual paper is to explore if a tool such as the Ethical OS (Operating System) that can be a steppingstone to increased imagination, understanding and fluency in some of the ethical issues that are likely to appear in the social work practice landscape, and/or if social workers themselves seek to develop or amplify use of technology in a specific way.

In this May 2023 TESL Ontario session, John Allan of the Avenue project provides an overview of the potential promise and limitations of AI tools in ESL work. I've also included more videos and articles John has shared about AI and ChatGPT specifically.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Ottawa removes education requirement for Hong Kongers pursuing permanent residency in Canada, Experts weigh in on Professional Engineers Ontario’s removal of Canadian experience requirement for licensing, Canada launches pathway to reunite families and support Ukrainians, Building Meaningful Refugee Participation into Protection Policymaking, and more.

In this useful overview, WholeWhale, a U.S.-based a certified B Corp digital agency that leverages web data and technology to increase impact, provides a number of practical tools you can start investigating and using in your work.

Digital transformation remains a daunting process. And it's been recently compounded with the AI tipping point. AI is now something on everyone's radar because of the rise of Generative AI, highlighted by ChatGPT and resulting massive investments and accelerated timelines releasing competitor products and technologies. I'm sharing some interesting resources I thought you might find useful.

There's a marketplace you probably have noticed since ChatGPT released their API of websites and tools that have popped up that are quickly giving people access to build their own chat bot, and things like that. In this video, I try out an Artificial Intelligence (AI) chatbot powered by ChatGPT. I saw someone use this in another forum and thought I would I would play with it. It went off the rails after my second question, contradicting itself and the information it was trained on.