Category: 

Future proofing settlement work -a sector digital competency framework
Published on: March 15, 2022
When we’re looking at future proofing settlement work, I like to think about it as a bit of an iceberg. There is a great deal below the surface that has to be in place before what we see above the surface is effective. The future of settlement work is about much more than technology but I want to focus this iceberg conversation on technology since that’s what we’re focused on here. 
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Code for Canada's Digital Capacity Assessment (webinar recording)
Published on: January 18, 2022
This December 2021 Code for Canada workshop shared their new Digital Capacity Assessment tool for government teams. Building on the work of Public Digital and the Harvard Kennedy School, the tool helps public servants identify the digital competencies that are most important in their unique contexts.
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Virtual meetings, some useful resources
Published on: January 13, 2022
I wrote this article in 2020 elsewhere when we were all trying to figure out this online facilitation/engagement thing. It's still a pain point/struggle, so I thought I'd bring it back into circulation.
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A Decade In Digital: 10 Years of the #GlobalDigitalReports Series (webinar recording)
Published on: December 3, 2021
On November 30, 2021, Simon Kemp celebrated a decade of the Global Digital Reports series with a lighthearted #NerdStream. He shared some of the stats and trends that have stood out for him over the past 10 years, and answered questions about the numbers, as well as how they produce the reports.
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Digital Literacy in the Immigrant Refugee Serving Sector - Increasing Collaboration (event recap)
Published on: December 3, 2021
On November 18th, 70 people working on Settlement and Language in the Canadian Immigrant and Refugee-serving sector came together informally to discuss digital literacy in our sector. This is a recap of the event, with panel video recordings, and breakout session summaries.
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2022 Digital Planning for NGOs: Ask Us Anything (webinar recording)
Published on: November 14, 2021
Do you work for an NGO? Are you looking for ideas and inspiration for your 2022 social media and digital marketing plans? This panel of nonprofit social media experts looked at priorities and trends for 2022.
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Emerging Practices in Settlement Service Delivery: A Hybrid Model to Respond to Newcomer Needs (webinar recording)
Published on: November 14, 2021
Presented at the P2P 2021 Workshop Series, S.U.C.C.E.S.S. Settlement & Family division staff share observations made during the pandemic as they have continued to serve BC newcomers in the Greater Vancouver area and Fort St. John during the pandemic.
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COVID & Access to Settlement Services - the impact of technology on clients and service providers (presentation notes)
Published on: November 9, 2021
At the recent P2P 2021 Conference, I was part of the panel "The COVID Cohort of Immigrants: Tackling Settlement and Employment Challenges." My focus was on discussing the impact of technology on both clients and service providers in the pandemic context.
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eSkills - Project, Process, Product. Improving Service Delivery in the Digital Age (webinar recordings)
Published on: November 6, 2021
This 2020 eSkills.ca interactive webinar series provided background information on the creation of learning modules focused on building English-language learners’ digital literacy. The eSkills team provided an overview of the process of planning, designing, and developing engaging online learning, outlining their digital literacy training project and resources.
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