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Connecting with Clients: Leveraging Technology in British Columbia’s Settlement Services (webinar recording)
Published on: March 26, 2021
This 2014 webinar, facilitated by Jim Brennan from MISA of North Vancouver Island and covered three topic areas related to using technology in settlement services.
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The Future of Settlement isn't Just Digital. It's Collaborative and Seamless
Published on: March 12, 2021
In this keynote presentation at the 2021 Pre-Arrival Virtual Conference I spoke about a future connected to our values and vision, which is not so much disruptive, but 'constructive innovation.' A future where newcomers are supported through our collaboration, using systems that help them, and us.
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How do I know my transition to virtual service delivery is effective?
Published on: February 8, 2021
How do I know that my transition to virtual service delivery is effective? What did I get right? What didn’t I get right? By what standards or guidelines can I compare how my transition to virtual service delivery compares to what is considered best practice?
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Mennonite New Life Centre of Toronto's Mobile App Journey
Published on: January 28, 2021
In this webinar, MNLCT staff discussed their partnership with iCent and how they developed the MNLCT Newcomer Support App that benefits their clients, staff and the industry.
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Making sense of our feeds - a short period of intersecting news and reports
Published on: January 22, 2021
Now more than ever, we need intra and cross-sectoral knowledge mobilization. I believe all of these stories, reports, posts, and articles intersect with each other in many ways. But I don't have the time to build in active sense-making. I can just bring them to your attention in the hopes that something is of value to you.
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Interesting case studies in digital and blended/hybrid service delivery
Published on: January 14, 2021
I have been identifying interesting and innovative projects in our sector, and beyond, that are worth learning more about. There are examples of both centralized digital service portals as well as decentralized digital service approaches in the sector and in other sectors.
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TechForward Conference - Transforming Nonprofits Through Technology
Published on: January 3, 2021
The virtual September 2020 Tech Forward Conference was an opportunity to learn how technology can elevate the way we work as nonprofits. The following presentations were recorded and are available for viewing.
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Understanding Social Participation Opportunities for Immigrants (webinar recording)
Published on: November 27, 2020
During this virtual session research findings from a study addressing community-based outcomes for successful integration were shared. Interviews with representatives from a range of service-providing organizations in the Lower Mainland were conducted and highlight challenges and opportunities for immigrants' social participation.
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What Does the Future Hold for Immigration in Our Cities? (webinar recording)
Published on: November 12, 2020
In this webinar with the Canadian Urban Institute participants discussed the impact of the COVID-19 crisis on the future of immigration in Canadian cities.
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