Category: Digital Inclusion - digital literacy

I’ve found that when it comes to technology and our sector we make far too many assumptions based on anecdote rather than data. Of course, our work should be guided by both. I’m a big believer in qualitative and quantitative feedback and data. But we should be using both when we’re coming to conclusions that guide our move to a hybrid service delivery model.

Over the last decade, humanitarian organizations have digitized many of their systems, from registering refugees with biometric IDs to transporting cargo via drones. This has helped deliver aid around the world, but it's also brought new risks to the people it's meant to protect. Tech and human rights ethicist Aarathi Krishnan points to the dangers of digitization -- like sensitive data getting into the hands of the wrong people -- and lays out five ethical principles to help inform humanitarian tech innovation.

Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.

Recently, AlphPlus has gone through a similar process of looking into the future of hybrid and digital service delivery in Ontario's Literacy and Basic Skills sector. It is worth highlighting their consultation and final reports. What aligns as well as differs with findings in our sector should be of interest to review.

This webinar by Linda Manimtim, an eSkills developer at RRC Polytech, introduces the five eSkills lessons on Avenue.ca.

Settlement agencies still have work to do to ensure they’re offering enough online services to newcomers, including using online channels to communicate with them before they arrive in Canada.

NorQuest College created these elearning modules as SCORM packages which you can link to or embed on your websites and Learning Management Systems (LMS). On this page, I have embedded their Module 3 Unit 2: Digging Into Disinformation, to show you how you could embed a module into one of your web pages.

In the Settlement Sector and Technology Task Group report we made a recommendation that I want to focus on. In part because during a recent project it became clear just how important this recommendation will be to the future of digital transformation in the Immigrant and Refugee-serving sector.

Looking for a specific technology guide to help a client or co-worker learn the basics? Don't reinvent, borrow! UK-based Digital Unite has over 400 technology how-to guides that cover a whole host of digital topics. Written by subject matter experts and updated regularly, the guides are perfect for supporting others with digital skills or improving your own knowledge.