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Digital transformation in the immigrant and refugee-serving sector - the discussion continues
Published on: March 26, 2022
In this 2022 Pre-Arrival Virtual Conference follow-up I wanted to be a bit more practical. Still future focused, but perhaps more narrowly now. The practical future window I’m focused on today is about 2 years. From now until the next national Call for Proposals. Still looking at what our sector can aspire to. But more practical.
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Hybrid Service Delivery Models for Migrant Workers in Canada (webinar recording)
Published on: December 21, 2021
This October 2021 Migrant Worker Hub webinar on looked at how frontline workers and service provider organizations responded, were innovative and agile during the pandemic, providing both online and in person services to newcomer immigrants, migrants and refugees.
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A Decade In Digital: 10 Years of the #GlobalDigitalReports Series (webinar recording)
Published on: December 3, 2021
On November 30, 2021, Simon Kemp celebrated a decade of the Global Digital Reports series with a lighthearted #NerdStream. He shared some of the stats and trends that have stood out for him over the past 10 years, and answered questions about the numbers, as well as how they produce the reports.
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COVID & Access to Settlement Services - the impact of technology on clients and service providers (presentation notes)
Published on: November 9, 2021
At the recent P2P 2021 Conference, I was part of the panel "The COVID Cohort of Immigrants: Tackling Settlement and Employment Challenges." My focus was on discussing the impact of technology on both clients and service providers in the pandemic context.
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eSkills - Project, Process, Product. Improving Service Delivery in the Digital Age (webinar recordings)
Published on: November 6, 2021
This 2020 eSkills.ca interactive webinar series provided background information on the creation of learning modules focused on building English-language learners’ digital literacy. The eSkills team provided an overview of the process of planning, designing, and developing engaging online learning, outlining their digital literacy training project and resources.
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Building Anti-Racist Technology & Culture (webinar recording)
Published on: November 5, 2021
In this All Tech is Human July 15, 2020 webinar, Mutale Nkonde (CEO of AI for the People and Standford Digital Society Lab fellow) and Charlton Mcllwain (author of Black Software: The Internet & Racial Justice, From the AfroNet to Black Lives Matter & Vice Provost for Faculty Engagement and Development at NYU) discussed the challenges and opportunities in implementing anti-racist technology.
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Digital literacy in the sector, some backgrounders
Published on: October 29, 2021
You can search this site and find various research reports and useful information about digital literacy in our sector. But a one-page summary can come in handy some times. In this post I've compiled a number of reports, webinar recordings, and other resources to get you started.
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Digital Equity: How Will Rapid Digitization Impact Migrant and Refugee Inclusion? (webinar recording)
Published on: October 28, 2021
I was honoured to be asked to participate in the recent MPI Europe conference Social Innovation for Refugee Inclusion (SI4RI): Sowing Innovation in the Cracks of Crisis.
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Refugee 613's Digital Messaging Summit - session recordings
Published on: September 9, 2021
In January 2021, Refugee 613 hosted the Digital Messaging Summit to share practical strategies and advice about managing digital messaging services by and for immigrants and refugees and build a network of people working in this area.
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