The future of digital/hybrid service delivery (hint: it's digital inclusion)
Published on: November 8, 2022
I was invited to be part of an Access Alliance Fireside Chat about Digital Inclusion during their staff professional development day. I was honoured to speak and discuss with Ibukun Abejirinde who is doing super interesting research on virtual care and Newcomers, and Jay Shaw, who is also doing super interesting and relevant work and research on virtual care technologies and new models of integrated care. These are my speaking notes.
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Inclusion by design is the foundation of success for digital transformation
Published on: November 1, 2022
Inclusion is the foundation upon which responsible technology and policy development must be built.
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So you’re teaching online - how are you sharing your work? (webinar recording)
Published on: November 1, 2022
I was honoured to be asked to present at The Immigrant Education Society's event Celebrate e-Learning with TIES: Innovation + Inspiration in the Nonprofit Sector. My presentation focused on exploring how to get the word out/promote the great work language professionals are doing not just to Newcomers, but also to other sector organizations.
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A conversation with Meenakshi Das on building human-centric AI
Published on: October 23, 2022
Welcome to episode 35 of the Technology in Human Services podcast. In this episode I speak with Meenakshi (Meena) Das. Meena is working on a number of interesting areas around nonprofit technology, but what I wanted to focus on in this conversation is her work around Human-Centric AI.
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"Technology is controlled by us and we can shape it's direction"
Published on: October 11, 2022
Why does this feel like such a provocative statement? I mean, it should be true, but it doesn't feel true, does it? How many of us feel like we have any control over the technologies we use in our daily and work lives? I'd suggest very few of us feel like we have control. So how do we get that control?
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A conversation with Tim Lockie about putting people before technology
Published on: October 10, 2022
Welcome to episode 34 of the Technology in Human Services podcast. In this episode I speak with Tim Lockie. Tim has developed a new way to ensure that nonprofits factor people in their technology plans and that's what we talk about in this conversation, along with a healthy dose of how and why you should become better at making decisions with your own data.
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Odin: Digital Inclusion in a Pandemic Situation (webinar recording)
Published on: October 6, 2022
In this May 13, 2022 webinar, presenters who previously worked with the Norwegian Labor and Welfare Administration and Oslo Municipality shared and discussed major learnings from the Odin project, a digital conversation and communication platform developed for immigrants with limited language and computer skills.
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Affordability & Trust: Tips for Impactful Digital Inclusion Work (webinar recording)
Published on: October 6, 2022
In this October 5, 2022 webinar panelists discuss the implications of EveryoneOn’s recent U.S. research (a 3-part series on broadband adoption among low- and lower-middle income households during the pandemic) and National Digital Inclusion Alliance's (NDIA) digital equity guides and toolkits, including an introduction to some new resources.
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Digital Inclusion 101 (webinar recording)
Published on: October 5, 2022
In this October 4, 2022 webinar, Pamela Rosales, National Digital Inclusion Alliance (NDIA) training and community engagement manager, and Tsion Tesfaye, senior research and policy manager, lay the foundation for your digital equity knowledge.
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