Category: digital literacy

This site (eskills.km4s.ca) is an archive of the original eSkills.ca website developed by RRC Polytech’s Language Training Centre. It includes access to all of the original site files and resources through these links.

IRCC has released the full list of projects funded under their 2020 Service Delivery Improvement (SDI) funding call.

We'll do what we always do, which is to be resilient and innovative in the face of uncertainty and adversity and lack of leadership when it comes to digital. I hope to play a small role in working with the sector on all of that, but it's up to all of us to share, learn, work, and build together.

In this session with the Peel Newcomer Strategy Group, I was invited to speak about how organizations can advance the collective conversation on hybrid and digital service improvements regionally and where we might see opportunities to align with recent recommendations of the National Steering Committee on Technology (NSCT) focused on the Canadian settlement sector.

High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.

Mobilizing knowledge means that all SPOs are funded, supported, and encouraged to participate in formal and informal information sharing mechanisms to build, share, and replicate sector knowledge.

Enabling innovation means that Service Provider Organizations' (SPOs’) skills, commitment, and desire to innovate are supported with a shared innovation mindset, enhanced data skills and use, and continued funding.

Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.

Our sector has been having a lot of conversations and doing research on many broad and specific areas of digital transformation over the past 2 years. One of the things I've been thinking about are some specific technologies that don't typically come up in sector conversations about digital transformation, but I think we need to start thinking about and planning for.