Category:  -

Canada needs to consider the user experience of migrants when designing programs that impact them
Published on: December 15, 2022
Despite the importance of immigrants for the Canadian economy and national identity, it remains to be seen if immigrants are engaged in the development of policies, services and technological tools that impact them. This article suggests that they should be included and engaged.
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I asked ChatGPT about digital inclusion. It did pretty well.
Published on: December 14, 2022
You’ve probably seen people post about the latest AI media darling, the AI chatbot ChatGPT. AI is here, is coming, will impact our work, all of that. So it makes sense to try things out from time to time, to see how they can actually help our work. I’ve done that previously. And, when I saw Andrew Griffith try it out on immigration and citizenship questions, with good responses, I decided to try it out on digital inclusion questions.
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How To Create Equitable Digital Learning Experiences - From Classroom to Boardroom (webinar recording)
Published on: December 12, 2022
This Techsoup Canada webinar session explores how the differences between the medical and social models of disability can impact the ways in which organizations can create equitable online, hybrid, and instructor training that blends the principles of universal design for learning and trauma-informed care.
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City of Toronto Connected Community team: Discussing Technology in our City (webinar recording)
Published on: December 12, 2022
Hosted by Civic Tech Toronto, City of Toronto staff who work in technology services share an overview of some of City Council’s priorities, providing an update on Toronto's Digital Infrastructure Strategic Framework.
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Can you hear me now – Moving Towards A Digital Equity Strategy in Calgary (webinar recording)
Published on: December 12, 2022
In this session, the speakers provided an overview of digital divide research and engagement to date in Calgary and highlighted the barriers and challenges that have emerged. They highlighted current small projects underway and engage participants in a conversation on their perceptions of potential solutions to address and mitigate barriers to digital access for those most impacted.
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Why the Immigrant and Refugee-serving sector needs an AlphaPlus to help support our hybrid service delivery evolution and work
Published on: November 30, 2022
Imagine, an organization that provides support and solutions made up of peers who understand you, your work, and your sector? It's the right solution for any and all non-profits. AlphaPlus offers that for Ontario literacy providers. Why not for the Immigrant and Refugee-serving sector?
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An interview with Bo Ning – an ISANS Digital Navigator
Published on: November 21, 2022
In this episode of the Technology in Human Services podcast I spoke with Bo Ning about his role as a Digital Navigator at Immigrant Services Association of Nova Scotia, or ISANS.
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Human-centric AI - some Immigrant and Refugee-serving sector promising practices
Published on: November 18, 2022
I recently shared episode of my Technology in Human Services podcast where I speak with Meenakshi (Meena) Das about not just focusing on AI, but Human-centric AI. It generated some great comments from a couple of people working on AI projects in their organizations, building on and adding to Meenakshi’s insights, which I wanted to share here.
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Immigrant and Refugee-serving Digital Messaging Summit presentations (webinar recording)
Published on: November 17, 2022
Refugee 613's 2021 Digital Messaging Summit was a dynamic interactive gathering bringing practitioners together to share and learn practical strategies and advice about managing digital messaging services by and for immigrants and refugees and build a network of people working in this area.
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