Category: innovation

The September 2021 Responsible Tech Summit focused on reducing the harms of technology, diversifying the tech pipeline, and ensuring that technology is aligned with the public interest.

In this September 28, 2021 NetHope session, participants learned about Artificial Intelligence (AI) and Machine Learning (ML) and how to incorporate AI/ML into nonprofit programs and projects.

On October 28, 2021, HelpSeeker hosted this panel discussion on the current state, opportunities, and risks inherent in using advanced technologies, such as Artificial Intelligence and Machine Learning, to measure, predict and drive social change.

You can search this site and find various research reports and useful information about digital literacy in our sector. But a one-page summary can come in handy some times. In this post I've compiled a number of reports, webinar recordings, and other resources to get you started.

I was honoured to be asked to participate in the recent MPI Europe conference Social Innovation for Refugee Inclusion (SI4RI): Sowing Innovation in the Cracks of Crisis.

In May 2020, not long after frontline service providers moved services online, North York Community House (NYCH) held a couple of interesting and useful webinars. It was early days, but NYCH staff and leadership were learning some things, making progress. They decided to put themselves out there to share not only what they were learning, but also their struggles, and what they were learning.

During some work a few years ago on the digital messaging practices of immigrant and refugee-serving organizations and newcomers, I came across some really interesting research that just struck me as a great model. Building from this Smartphone Evaluation Framework theory, I proposed a similar Digital Messaging Evaluation Framework.

In this Technology in Human Services podcast episode I chat with Aletheia Délivré about service and human centred design.

In January 2021, Refugee 613 hosted the Digital Messaging Summit to share practical strategies and advice about managing digital messaging services by and for immigrants and refugees and build a network of people working in this area.