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Google's NotebookLM is a free AI-powered research assistant and note-taking tool. In some ways it's like other Generative AI tools. But the audio interview function is different. I tried it today with a report I'm very familiar with. It's pretty neat.

In this Technology in Human Services podcast episode I was joined by Ibukun Abejirinde and Nancy Clark to talk about their work looking at how to re-imagine digital or virtual health care through a compassionate lens, focusing on Newcomers to Canada.

Someone wrote that no technology project team is complete without a social worker, because "Social work excels at understanding the entire system while also understanding the needs of the individual." In our sector, no technology project should be considered complete without front line workers and Newcomers present, for the same reason. We must centre staff and Newcomers in all technology-related planning and decision-making.

This Pathways to Prosperity 2023 conference workshop examines the hybrid service model combining remote and in-person service delivery that developed during the pandemic.

As I look forward into 2024, I thought I'd look back. In 2023 I posted 146 articles, 28 publications, and 5 good ideas on this site. That's not enough publications and good ideas, given how much is out there, and how much folks in the sector want, need, and like to hear about interesting projects and insightful resources. My goal for 2024 would be to post more of those.

You probably already know that IRCC has launched their national Call for Proposals. My advice is to start diving in now, and to quickly look at the upcoming IRCC information webinar sessions, because they start this week. There are some significant changes this year, so be sure to read the How to use the funding guidelines page.

Following the first Settlement Outcomes Highlights Report published in 2021, this report represents the second publication by Immigration, Refugees and Citizenship Canada (IRCC) that provides a high-level analysis and summary of the newcomer settlement experience for clients of IRCC’s Settlement Program.

In February and March 2023 IRCC ran sector consultations "to outline and seek feedback on departmental priorities for CFP 2024, in addition to asking partners what’s currently working well in the settlement and resettlement sectors, as well as key opportunities for improving services for clients." Like me, you may not have heard that these consultations occurred. Like me, you may have not seen the report. So here it is.

Earlier this year, Jennifer Chan and I surveyed the Canadian immigrant and refugee-serving sector to find out how you are doing, both individually and organizationally. This was a follow-up from our 2020 survey. In the coming weeks I'll be posting our survey results, which we'll then compile into a report of sorts, and share the raw data. In today's post, How do you feel your organization is doing when it comes to transitioning to a hybrid service delivery model?