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In the Settlement Sector and Technology Task Group report we made a recommendation that I want to focus on. In part because during a recent project it became clear just how important this recommendation will be to the future of digital transformation in the Immigrant and Refugee-serving sector.

This November 2025 P2P Conference workshop examined how Canada can better leverage immigrant talent through workforce integration, upskilling, and pathways to entrepreneurship. Drawing on national research, presenters identified systemic barriers that limit newcomer participation and highlight policy and program solutions that support equitable employment outcomes.

At the recent P2P National Conference I participated in the first of 2 panel presentations focused on Immigration, Work and New Technologies. My contribution was a presentation titled How Digital Diversity Shapes Employment Outcomes – Digital Inclusion Is a Settlement Imperative. It was a very interesting panel with some interesting connecting threads I want to share before I forget them.

Canada recently completed an online consultation about our country's AI strategy. There has been much criticism that the AI task force that was created is overly representative of the tech industry and not representative enough of Canadian society. Here are a few interesting and thoughtful submissions you should be aware of that try to address this fatal flaw in our government's strategy.

This dissertation uncovers a dual accountability regime in Canadian settlement services, where relational, empathy‑driven practices coexist, and often clash, with rigid, number‑focused reporting demands. The work exposes a temporal bias that privileges speed and quantification, shaping data cultures, technology choices, and ultimately the quality of support offered to newcomers.

This research report details the Josoor Project, an Arab Community Centre of Toronto (ACCT) project aimed at improving settlement services for vulnerable newcomer and refugee women in Ontario.

This is the fourth session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Fernando Vitorino, Vice President, Information and Communication Technology Solutions & Services, Achēv and Aimee Holmes, Vice President, Data Strategy & Digital Solutions, presented their experiences of integrating AI into program and service delivery.

This is the third session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Isar Nejadgholi, a Senior Research Scientist at the National Research Council Canada, provides an overview of her research into the potential applications of AI in the settlement sector.

This is the second session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Dan Kershaw, ED, Furniture Bank, talks about becoming AI Augmented - the Furniture Bank's Integration Journey.