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The articles in this edition of Canadian Diversity should provide you with some inspiration and ideas. You should want to learn more about the projects and research. Hopefully they will encourage you to share what you’re working on.

Four years ago I took a stab at outlining what I think the future of immigrant/refugee settlement work is. It's 33 minutes of my sense of the future of settlement work and all the moving parts and connections. I think it's still very relevant and part of the conversation we need to be having as a sector.

I was honoured to be asked to present at The Immigrant Education Society's event Celebrate e-Learning with TIES: Innovation + Inspiration in the Nonprofit Sector. My presentation focused on exploring how to get the word out/promote the great work language professionals are doing not just to Newcomers, but also to other sector organizations.

I've joined Tech Stewardship's self-directed course and this week went through one question that I think is important for us all to reflect on: what is the default trajectory of humanity's relationship with technology? We're asked to rank where we are on a scale from 1 (pessimistic) to 10 (optimistic).

High-quality and inclusive settlement services means that newcomers are at the centre of the design and delivery of settlement services, and can quickly, easily, and inclusively access services online and in-person.

Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.

I’ve found that when it comes to technology and our sector we make far too many assumptions based on anecdote rather than data. Of course, our work should be guided by both. I’m a big believer in qualitative and quantitative feedback and data. But we should be using both when we’re coming to conclusions that guide our move to a hybrid service delivery model.

I participated on a panel at the Atlantic Regional Settlement Conference recently - 2022 Summit: Navigating Disruption and the Future of Settlement. Here is a summary of my presentation (not much new if you already follow my work, a bit of a summary).

The Virtual Care Equity Matrix outlines key equity issues that must be addressed address in the delivery of virtual care. It highlights the conditions necessary for everyone to access high quality, timely, equitable, and person-centred virtual care.