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The Langley Local Immigrant Partnership Research project: Access to Settlement and Other Service Information took place from November 2021 to March 2022 and explored these two questions: What hinders new immigrants from accessing information about settlement and other services? How to improve immigrant access to information?

In this June 2023 Digital Leaders Week session presenters from Scotland and Nova Scotia share not only a name, but also experiences of delivering digital inclusion. Panelists from the Scottish Council for Voluntary Organisations (SCVO) and GEO Nova Scotia, have been sharing learning with each other since the beginning of the pandemic. Representatives from Mhor Collective who have been delivering support across both territories also share insights.

This 2019 AMSSA webinar focused on helping LINC teams understand the benefits and multiple approaches to online learning, as well as stay current on research and available supports. Presenters focused on the opportunities and barriers to using online and blended delivery for language training and address digital literacy, equity and access.

This 2023 ARAISA webinar is a presentation of the Wired: Evaluating Settlement Online (WESO) Toolkit. It focuses on key areas for settlement services, like capacity building, quality assessment, data analysis, and resource allocation.

This March 2024 Community Tech Network webinar focused on  how AI can contribute to digital equity. Presenters also provided practical tips to incorporate foundational AI skills into your digital literacy programming.

Metropolis happened. Maybe you went. Maybe you didn't. Either way, you're interested in following up on some of the digital, tech, comms, hybrid discussions that started there, presentations that happened and will never be shared beyond the room they took place in, or you're just curious about what interesting things other folks are doing. On April 3, 2024 some of us got together to chat and share.

This report explored the contexts in which IRCC Settlement Program services could be offered online, which newcomer clients could be best-served through remote services, and whether online services can be offered in a responsive, effective, and efficient way.

What's in the CFP related to digital that should be acted on?They'll fund your tech. But what should you ask for? I don't have a crystal ball or insider view of IRCC, and they're being vague in some areas. But there are a few areas that seem fairly clear to me where I want to make recommendations. I'm also pointing out areas of the CFP that you need to make sure you actually find and read.

IRCC appears to be funding two basic digital supports that you need to apply for in your proposal - Digital Navigators and Device Lending. I'm going to outline why these are going to be crucial for you to ask for and operationalize. And where in the CFP documentation IRCC outlines what you can ask for.