Search Results

Mobilizing knowledge means that all SPOs are funded, supported, and encouraged to participate in formal and informal information sharing mechanisms to build, share, and replicate sector knowledge.

Enabling innovation means that Service Provider Organizations' (SPOs’) skills, commitment, and desire to innovate are supported with a shared innovation mindset, enhanced data skills and use, and continued funding.

Strengthening hybrid service delivery means that the settlement sector consistently fosters an enabling service environment characterized by a shared vision of digital transformation, and the baseline capacities, infrastructure and culture needed to achieve that vision.

I’ve found that when it comes to technology and our sector we make far too many assumptions based on anecdote rather than data. Of course, our work should be guided by both. I’m a big believer in qualitative and quantitative feedback and data. But we should be using both when we’re coming to conclusions that guide our move to a hybrid service delivery model.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Immigration as a source of labour supply, The ethics of recruiting foreign-trained healthcare workers, Canada should expand its commitment to welcoming refugees, With thousands of Afghans still desperate to flee the Taliban, is Canada set to close its doors?, and more.

Yesterday I co-presented with Jennifer Chan from the Department of Imaginary Affairs at the The Regional Diversity Roundtable's conference Centering Diversity for Workplace Equity: Imagining Collective Futures. Our focus was on valuing and centering equity in digital transformation. We had a rich, nuanced, and interesting discussion with participants and I wanted to share my part of the presentation here.

This article describes a study that investigated the pandemic-related work of community-based adult educators in the ethno-culturally diverse Canadian province of British Columbia.

Here is an overview of key privacy and security considerations we should be aware of and keep in mind when providing online and hybrid services to Newcomers.

This Toronto Region Immigrant Employment Council (TRIEC) report provides insights on barriers to immigrant women’s employment and offers recommendations on how to better support their career entry and growth in the GTA.