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In this conversation with Victoria Esses, we talk about that along with the work she is doing to highlight promising practices in the immigrant and refugee-serving sector, the resiliency of the sector, innovation, and the role that Local Immigration Partnerships can play in convening and driving collaboration across the country.

I've written previously how the 2017 Standards for Technology in Social Work Practice is very applicable to the Canadian context, including the work Immigrant and Refugee-serving organizations do. It's a sector we should be paying attention to, because it is close in scope and focus to Settlement work, and is a regulated sector. What they do, we should adapt. What they learn, we should study. We don't, but we should.

I like to go through Settlement-related conference program agendas for conferences I’m not attending to see what might be of interest from a digital perspective. This year’s Metropolis Conference does not disappoint. Hopefully, at least the slides from these presentations, discussion notes, summaries, as well as reports mentioned will make it on the Metropolis conference platform or be shared publicly at some point. Here are some of interest.

This November 2025 P2P Conference workshop examined how Canada can better leverage immigrant talent through workforce integration, upskilling, and pathways to entrepreneurship. Drawing on national research, presenters identified systemic barriers that limit newcomer participation and highlight policy and program solutions that support equitable employment outcomes.

In this November 2025 P2P Conference plenary presenters were asked to include a future-oriented focus in their presentations, considering how these dynamics may evolve over the next 10 to 15 years and what they could mean for migration to Canada.

In this November 2025 P2P Conference session presenters explored how recent Canadian and American migration policy changes, including immigration caps, are impacting Canada’s ethnically diverse settlement services sector. The workshop discusses a study the explored inter-ethnic relationships between service providers and users throughout 2023-2024, a critical period in migration policy.

In this November 2025 P2P Conference presentation, panelists asked: How confident are you that your services truly meet client needs? They introduced tools to evaluate service quality, measure client satisfaction, and support evidence-based decisions.

In this November 2025 P2P conference session, presenters discussed how the labour market is undergoing multifaceted transformations driven by processes of digitalization, with profound implications for the professional trajectories of immigrants.

The agreement seeks to create a shared vocabulary for digital‑literacy‑related concepts, provide implementation guidance for organizations across sectors, and propose a standardized set of indicators for measuring progress and barriers.