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This 2023 ARAISA webinar is a presentation of the Wired: Evaluating Settlement Online (WESO) Toolkit. It focuses on key areas for settlement services, like capacity building, quality assessment, data analysis, and resource allocation.

In this post I'm providing some background information about how the evaluation toolkit was created and why you should connect with the WESO team soon to learn more about and implement it in your organization.

In this November 2025 P2P Conference session presenters explored how recent Canadian and American migration policy changes, including immigration caps, are impacting Canada’s ethnically diverse settlement services sector. The workshop discusses a study the explored inter-ethnic relationships between service providers and users throughout 2023-2024, a critical period in migration policy.

In this November 2025 P2P Conference presentation, panelists asked: How confident are you that your services truly meet client needs? They introduced tools to evaluate service quality, measure client satisfaction, and support evidence-based decisions.

Putting aside the fact that the national call for proposals and resulting approval and implementation process was devastatingly chaotic, I found it useful to take a dive into the government of Canada's proactive disclosure site, focus on grants and contributions. This article includes projects I found that are digitally/tech related, which might be of interest to you.

This is an evaluation report for a year-long digital literacy initiative conducted by Cecil Community Centre in Kensington-Chinatown. Multilingual seniors attended weekly classes, workshops, and optional drop-in sessions to build foundational digital skills. The project focused on Mandarin and Cantonese speakers.

The weekly roundup includes research, stories, and events of interest to the Canadian immigration and settlement community. Includes: Immigration Minister says ‘not everyone is welcome’ to come to Canada as concerns grow about U.S. deportation plans, Nearly 14,000 asylum claims filed by international students in Canada so far in 2024, Failure to Launch: The Economic and Social Costs of Youth Unemployment and their Long-term Impact, Impact of the 2025-2027 Immigration Levels Plan on Canada’s Housing Gap, and more.

This is the third session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Isar Nejadgholi, a Senior Research Scientist at the National Research Council Canada, provides an overview of her research into the potential applications of AI in the settlement sector.

This is the second session in a 4-part webinar series exploring the transformative potential of AI in newcomer-serving sector, with a special focus on how AI can enhance our services and operations. In this session, Dan Kershaw, ED, Furniture Bank, talks about becoming AI Augmented - the Furniture Bank's Integration Journey.