Author information

Marco Campana

Blog Posts:

Understanding Newcomer Media and Technology Habits in 2023 (webinar recording)
Published on: May 8, 2024
This June 2023 webinar presented MTM's latest survey results about Newcomer media and tech habits, as well as how you can use data to reach newcomer communities.
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IRCC's engagement with our sector and Newcomers requires transparency, trust, and tenacity
Published on: May 3, 2024
A year ago I was invited to an IRCC online focus group on "how to position Canada’s immigration system as a global leader in client service excellence." Something it is increasingly not. It was part of IRCC's consultations last year, one of their thematic consultations, and I was happy to attend and provide feedback, as well as listen and learn form other participants. The entire experience makes me think of what engagement and a real relationship of trust and mutual respect could look like in our sector.
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Digital mindfulness could help reduce the effects of technostress at work
Published on: May 3, 2024
Workers who find the digital workplace more stressful are also more likely to experience burnout and poorer health. Can taking a mindful approach to technology improve digital workers’ wellbring?
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IRCC's 2023 - 2026 Data Strategy - worth a read
Published on: May 2, 2024
It's not often (although it seems to be increasing) to get a glimpse into the inner workings and direction of federal government departments. IRCC is one of the least transparent. So it's delightful when we get a sense of their plans, especially in terms of how they might impact the work of our sector.
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Socio-Economic Outcomes of Immigrants - What We Know, Where We Are Going, and Knowledge Gaps (webinar recording)
Published on: May 1, 2024
This presentation was part of the Pathways to Prosperity Preconference at International Metropolis in 2019. The presentation highlighted existing data sources for measuring integration outcomes at IRCC, as well as selected highlights of economic, social and health outcomes of immigrants, refugees and children of immigrants.
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Exploring Online Service Delivery: Principles and Practices (webinar recording)
Published on: April 30, 2024
This 2019 AMSSA webinar focused on helping LINC teams understand the benefits and multiple approaches to online learning, as well as stay current on research and available supports. Presenters focused on the opportunities and barriers to using online and blended delivery for language training and address digital literacy, equity and access.
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Innovative Outreach Strategies to Reach Newcomers (webinar recording)
Published on: April 30, 2024
This 2023 Peel Newcomer Strategy session outlines and provides suggestions on how settlement sector can better promote their services to newcomers arriving in their community.
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Volunteer Engagement Within the Digital Settlement Context (webinar recording)
Published on: April 30, 2024
This 2021 Pathways to Prosperity conference workshop asked As we consider what is normal in a post-pandemic world, what have we learned about the long-term effectiveness of our adaptations, and for whom? What kind of social support can volunteers provide to help with this transition?
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WESO: Tools to Evaluate Online and Hybrid Service Delivery (webinar recording)
Published on: April 30, 2024
This 2023 ARAISA webinar is a presentation of the Wired: Evaluating Settlement Online (WESO) Toolkit. It focuses on key areas for settlement services, like capacity building, quality assessment, data analysis, and resource allocation.
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