Why you should be using WhatsApp Business in your work with newcomers
If you work with immigrants and refugees in Canada, chances are you're using WhatsApp to communicate with some of them. In this short video, I show you why you should consider moving to the WhatsApp Business app for your professional work.
Thinking about service and human centred design, a conversation with Aletheia Délivré
In this Technology in Human Services podcast episode I chat with Aletheia Délivré about service and human centred design.
Refugee 613's Digital Messaging Summit - session recordings
In January 2021, Refugee 613 hosted the Digital Messaging Summit to share practical strategies and advice about managing digital messaging services by and for immigrants and refugees and build a network of people working in this area.
Demo Event: Apps for Organizations Working with Refugees and Immigrants (webinar recording)
TechSoup/Public Good App House event. Explore solutions for translation, supporting LGBTQ+ asylum seekers, and connecting your clients with vital information and resources.
WTF (What's the Future) of Settlement Work - a sort of weekly, occasional email newsletter
I publish a semi-regular email newsletter that helps pull together some thoughts, find threads, etc., from time to time. You might find it interesting.
Remembering Francisco Rico-Martinez
We have lost one of the good ones. Francisco was a presence in our sector. I feel lucky to have known and learned from him.
Envisioning the Future of the Immigrant Serving Sector (webinar recording)
How can we ensure the immigrant-serving sector is responsive, collaborative, innovative, and sustainable, in order to meet the evolving needs of newcomers in Canada? In this session, presenters shared reflections on current challenges identified to date, facilitated an interactive discussion on the sector’s needs, and discussed how the sector can be strengthened to better support the success of immigrants and refugees.
What will your hybrid workplace actually look like?
This post comes out of an interesting LinkedIn post and I thought it is probably something others are starting to look into. I'm not a lawyer, nor an expert in this area, but it's an area that definitely intersects with the Settlement Sector & Technology Task Group final report.
Innovative Remote ESOL Program Models and Promising Practices (webinar recording)
In this webinar, U.S.-based EdTech Center @ World Education shared examples of innovative models, strategies, and resources in remote adult ESOL instruction and support services they identified over a 6 month period (prior to June 2021).