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This February 2024 webinar explored WhatsApp's potential to enhance your nonprofits communication strategies. Presenters provided an overview of the skills needed to seamlessly incorporate WhatsApp's functionalities into their operational and outreach endeavors.

This video is the full interview with Jason Shim, Chief Digital Officer of the Canadian Centre for Nonprofit Digital Resilience, recorded for the 17th episode of CharityVillage Connects, a podcast exploring issues of importance to Canadian nonprofits and charities. The complete podcast episode is also included here.

In this March 2024 webinar Moses Seitler, the Founder and CEO of Screen Share UK, the largest nationwide provider of tech to refugees and asylum seekers in the UK, joined Elizabeth Anderson, CEO of the Digital Poverty Alliance to discuss digital inclusion in the context of forced migration.

This March 2024 webinar focused on the question of digital inclusion and the digital divide in the UK. Presenters sought to answer these questions and more: How can the public and private sectors work together to solve this problem? What role can tech suppliers play in tackling digital exclusion and helping to end digital poverty? And why is it so important to get this right?

In this December 2018 video I thought out loud about the future of immigrant/refugee settlement work, but really human service more broadly. We've learned a lot since then. Experienced a lot. I thought it would be interesting to reshare this 2018 reflection now to see where we're at. And not much has changed.

In these 2023 Future Skills Centre’s Community of Practice webinars Danny Mirza, Lead Career Consultant at Coventry University, UK, showcased how artificial intelligence (AI) tools (with a focus on ChatGPT) can be used to automate tasks and improve client engagement and career readiness.

From UK digital transformation consultancy Zoe Amar Digital (so much great stuff always coming out of the UK for nonprofits and charities), this checklist ensures that you create a shared understanding of AI in your organization's leadership, make the right decisions about AI, and have processes to review your progress.

This report explored the contexts in which IRCC Settlement Program services could be offered online, which newcomer clients could be best-served through remote services, and whether online services can be offered in a responsive, effective, and efficient way.

In this January 2024 webinar, Refugee 613 provided information for Immigrant and Refugee-serving organizations to build their capacity to communicate with clients and other stakeholders. The session shared specific advice related to the recent IRCC CFP, including a suggested budget template, but the information and advice is useful beyond the CFP process. They presented generally accepted principles of good communications in the non-profit sector.