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In 1997, Citizenship and Immigration Canada’s Ontario Administration of Settlement and Integration Services (OASIS) initiated a Computerization Project to build the capacity of funded agencies. This report provides an evaluation of options for future support.

While empirical studies find that border and interior enforcement serve as deterrents to illegal immigration, immigration enforcement is costly and carries unintended consequences, such as a decrease in circular migration, an increase in smuggling, and higher prevalence of off-the-books employment and use of fraudulent and falsified documents.

This pan-Canadian research report identifies eight critical competencies that could form the basis of training to help settlement counsellors be successful as the job is redefined and the range of work is extended.

The project involved free in-person and webinar based 45 minute training sessions on how to use the Google Translate application, for community stakeholders, organizations, business and institutions. Participating businesses were provided with training and We Speak Translate decals and stickers to display. The symbol on the decals and stickers was used as to identify a place of business where Google Translate was being used and as a sign of welcome for non-English speakers.