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I’m excited. Are you excited? If you’re interested in staying up to date about the latest research about newcomers, you should be. I recently discovered that IRCC has an email list where you can get up to date research information directly from the IRCC Knowledge Management – Research and Evaluation department. You'll want to check it out.

If you’ve been in the sector, you’ve heard stats thrown around about how only about 40% of newcomers actually access settlement services. I’ve compiled a summary of some research where those numbers come up. You can download a bunch of reports with more detailed information. This isn’t meant to be the definitive list, just useful reports I’ve found on the topic.

The aim of this research initiative is to explore online client intake and service models of Canadian human service organizations to distil best practices to share across the sector.

This research focuses on the role of Local Immigration Partnerships (LIPs) in Syrian refugee resettlement through a case study of an official refugee reception centre in the Waterloo Region of Ontario and a series of interviews with key informants from multiple sectors involved in resettlement.

Marc-André Séguin is an immigration lawyer with the firm Exeo, in Montreal. In 2017, Marc-André and his partner Francis Tourigny, launched the first immigration chatbot in Canada. Immigration Virtual Assistant, or IVA, is a Facebook Messenger-based chatbot.

In this episode, I’m talking with Jason Shim, described by TechSoup as a Nonprofit Technology Rockstar. I definitely share that opinion. I’m so excited to bring his insights, energy and experience to all of you.

In this presentation, ISSofBC's Kathy Sherrel outlined the journey her 350 person, 17 location, and 60 active program organization has been on that started in their settlement department around this concept of outcomes measurement about two years ago.

I've seen some interesting things come through my feeds recently about feedback and how it can help make change, so it's time to dive in a bit more deeply.

You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.