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This research focuses on the role of Local Immigration Partnerships (LIPs) in Syrian refugee resettlement through a case study of an official refugee reception centre in the Waterloo Region of Ontario and a series of interviews with key informants from multiple sectors involved in resettlement.

Marc-André Séguin is an immigration lawyer with the firm Exeo, in Montreal. In 2017, Marc-André and his partner Francis Tourigny, launched the first immigration chatbot in Canada. Immigration Virtual Assistant, or IVA, is a Facebook Messenger-based chatbot.

In this episode, I’m talking with Jason Shim, described by TechSoup as a Nonprofit Technology Rockstar. I definitely share that opinion. I’m so excited to bring his insights, energy and experience to all of you.

In this presentation, ISSofBC's Kathy Sherrel outlined the journey her 350 person, 17 location, and 60 active program organization has been on that started in their settlement department around this concept of outcomes measurement about two years ago.

I've seen some interesting things come through my feeds recently about feedback and how it can help make change, so it's time to dive in a bit more deeply.

You likely have seen some news about a new app to help people experiencing homelessness in Toronto find and access services – Chalmers Bot. It’s a great story. I decided to dive in and try it out. Here’s my assessment, along with a screen-cast of me using Chalmers. I think you should try it out.

Much of the current writing on AI is about how AI will replace some human functions, but just as much on how important humans will remain (and perhaps more so) in the future. Current writing also emphasizes the importance of the choices we make now about AI, innovation and technology. It’s not all quite as out of our control as the tech bros might want you to believe.

This report finds that many new tech tools for migrants have failed to live up to their promise, in part because of extensive duplication in the sector, limited understanding of refugees’ needs, and funding and organizational limitations.