Category: digital literacy

This November 2023 Pre-Arrival Community Partners Committee session convened by the YMCA of Greater Toronto examined how AI can play a role in the pre-arrival settlement sector, by examining how it is already being used and looking at the challenges and success of implementing this technology in program processes and service delivery.

This session was part of AMSSA's 2023 BC/Yukon Summit: Collectively Envisioning the Future of Settlement and Integration. The presenter provided an overview of relevant IRCC data and reports for the BC and Yukon settlement and integration sector, including findings from recent outcomes research and other data collection, evaluations of programs such as SWIS and LINC, and the uptake of settlement services in BC and Yukon.

This session was part of AMSSA's 2023 BC/Yukon Summit: Collectively Envisioning the Future of Settlement and Integration. Panelists discussed how a hybrid in-person/digital service delivery model can help organizations in the settlement and integration sector to create accessible, flexible and more choices for clients to access the services that they need. Knowing and understanding what is needed for digital transformation in the settlement and Integration sector would help the organizations in the sector to move towards the future of digitization of the sector.

This October 2023 AMSSA webinar focused on how Artificial Intelligence (AI) can unlock new opportunities for organizations and staff to automatize and sustain data and processes more efficiently. In this AMSSATalk a panel of experts explored and discussed the potential impact that AI can have on the sector.

In this October 2023 AlphaPlus session, presenters spoke about the software they use and the benefits/changes they have noticed. This included the owner of a Canadian company providing texting software (including a custom phone number to display when sending a text) to help answer questions about texting tools.

Hosted on July 27, 2023, this Switchboard training session on creating rapid community assessments (RCA) with refugees was delivered by Dr. Mary Bunn, PhD, LCSW; Ramsha Sohail, MPhil; and, Dr. Karin Wachter, PhD, MEd. RCAs help collect community insights and views on a certain issue and calculate the major needs of the target community. That means the approach is useful for technology, digital literacy, digital inclusion assessments as well.

In this May 2023 TESL Ontario session, John Allan of the Avenue project provides an overview of the potential promise and limitations of AI tools in ESL work. I've also included more videos and articles John has shared about AI and ChatGPT specifically.

This NetHope event explored data from the report, key themes and takeaways for INGO leaders, digital teams and stakeholders in the donor and policy ecosystem. Presenters shared their reflections on cybersecurity challenges and discussed steps needed to address the growing challenge facing digital humanitarian and development actors.

This March 2023 Wellesley Institute Community Knowledge Program webinar focused on innovative approaches to knowledge translation. From digital communication strategies, photovoice, and community engagement, learn how to share research findings and information in unique ways.