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I was watching a video about Apple’s new Vision Pro, their Virtual Reality headset. The video talked about questions you might typically ask when creating a new product or technology. Specifically, what problem is this product trying to solve? Combined with tech stewardship questions such as can we build the solution, should we build it, how do we do it responsibly, I thought it would be useful to go through these questions when it comes to technology and the Immigrant and Refugee-serving sector.

What has the settlement sector learned from the COVID-19 pandemic? What knowledge do we want to carry into the future? This article considers the need for innovation in online service post the COVID-19 pandemic, and propose sharing and dissemination of resources as the best approach to long-term project sustainability.

Refugee 613’s Digital Messaging for Settlement and Integration (DMSI) project has explored the benefits of addressing this challenge by offering newcomers free, easy and fast access to settlement information in their own language and customized to their needs, via off-the-shelf apps on their smartphones. This article discusses the learning from the latest DMSI pilot, the Afghan Digital Service, which uses a private, moderated group on Telegram to provide key settlement information to more than 700 Afghan newcomers.

This article is my presentation for Wellesley Institute's Community Knowledge Program webinar. Instead of slides, I've decided to take participants on a web journey through my Knowledge Mobilization approach.

The articles in this edition of Canadian Diversity should provide you with some inspiration and ideas. You should want to learn more about the projects and research. Hopefully they will encourage you to share what you’re working on.

The Canadian Centre for Nonprofit Digital Resilience (CCNDR) has released their Building the  Cybersecurity and Resilience of Canada’s Nonprofit Sector report.

Three years ago we surveyed the Canadian immigrant and refugee-serving sector during the first month of working remotely as a result of COVID-19. Take this follow-up survey to tell us how you are doing, both individually and organizationally.

I don’t spend a lot of time looking at my site analytics, but I was curious this year, so had a look. I’m biased, but the lesson is that people want to share and access shared resources. They want to know what’s happening in the sector. They want to know who’s doing what. They want to understand and learn from their peers. They want to know what is being funded.

Four years ago I took a stab at outlining what I think the future of immigrant/refugee settlement work is. It's 33 minutes of my sense of the future of settlement work and all the moving parts and connections. I think it's still very relevant and part of the conversation we need to be having as a sector.